Case study  /  Loyalty and rewards

Loyalty Club PLC

A programme that runs on demand rather than on a retainer calendar, with replies arriving inside the hour once it is switched on.

Video — Client interviewA conversation with Loyalty Club PLC about the work

At a glance

A tap they can turn on when things go quiet.

Campaigns runTODO
Buying conversationsTODO
Time to first replyTODO

The situation

What they came in with.

On demand, not on a schedule

The requirement was control rather than volume: the ability to open the tap when the pipeline thins and close it when the team is at capacity.

Speed as the measure

What mattered was not the size of the list but how quickly a decision to go to market turned into a conversation with a buyer.

Stage used: Go-to-Market Execution

Results

What came back.

Programme performancePlaceholder — awaiting live data
Baseline
After rewrite
Sustained

Replace with the real figures once the Instantly pull is in place.

In their words

“You can turn this on and off whenever you want. If things go quiet, you can say send some emails and within an hour you’ve got leads coming in. I don’t know any other form of advertising that works that quickly.”
Loyalty Club PLCOn speed to response

Next step

Find out what your market would say about you.